Support AI Agents that scale with you
Ticketing, AI drafts, knowledge base, and analytics — triage faster and resolve more with one workspace your team will actually love.
Inbox
Today · Auto-triage active
Open Tickets
128
34 fewer than yesterday
Auto-Resolved
84%
+6% this week
Avg Response
42s
3.2 min vs human
CSAT Score
4.8
+0.3 this month
What is Support.cc?
An AI Customer Support Agent for teams that handle inbound email at scale — email-first ticketing, AI-drafted replies trained on your knowledge base, routing rules, and a public help center in one workspace.
Live in 4 minutes
Connect your inbox via OAuth or IMAP — no tags, lanes, or SLAs required to send your first reply.
Trained on your data
Ingests your knowledge base and past replies so AI drafts already sound like your team.
Humans approve every reply
AI does the typing — your team reviews and approves before anything goes out.
Per email, not per agent
Add teammates without adding cost. There is no per-agent limit, ever.
See the pipeline in action
From inbound email to AI-powered resolution — watch every step.
Everything in one place
Email and AI-assisted replies, smart ticketing, knowledge base, analytics — all on the same workspace, all on brand.
AI drafts that sound like you
On-brand replies grounded in your knowledge base and past resolved threads.
One shared inbox for everything
Board (swim-lane) and list views, custom lanes, and business-hours-aware SLA badges keep every conversation moving.
A help center on your own domain
A white-label, hosted help center with categories — and every article also trains your AI agent.
Connect any support inbox
Gmail, Workspace, Outlook, Microsoft 365, Apple Mail, IMAP/SMTP, or forwarding — and reply from your own domain.
Insights & contacts in one place
A live dashboard for total emails, AI replies, needs-attention, and SLA compliance — plus contact profiles with full history.
Works with your inbox
Connect in four minutes. Outbound replies are sent from your domain — DKIM and SPF alignment preserved.
Gmail
OAuth
Workspace
OAuth
Outlook
OAuth
Microsoft 365
OAuth
IMAP
App pwd
SMTP
App pwd
Built on a foundation of trust
Your customer conversations are private by default. We don't train on them — and we prove it with our controls.
No AI training on your data
Your customer messages are never used to train any AI/ML model — ours or anyone else's.
GDPR-aligned
Data handling, residency, and retention follow GDPR requirements end-to-end.
SOC 2 (in progress)
Audit underway; production controls already in place today.
SSO on Growth plan
SAML / OIDC single sign-on included on the Growth tier, no add-on fee.
Per email, not per agent
Add teammates without adding cost. AI-drafted replies don't count against any per-agent limit — because there is no per-agent limit.
Unlimited seats
Invite your whole team — every plan.
No per-agent fee
Pricing scales with volume, not headcount.
AI drafts always free
Replies suggested by AI never count against you.
Free
under 500 emails/mo
- 1 inbox
- Community support
Starter
500–5,000 emails/mo
- 3 inboxes
- AI drafts
- Email support
Growth
unlimited emails
- Unlimited inboxes
- SSO + roles
- Priority support